Understanding Delivery Times and Tracking Your Order
We strive to get your order to you as quickly and efficiently as possible. This article outlines our typical delivery times and explains how you can track your shipment every step of the way.
Our Shipping Preference (Within the USA):
For all orders within the United States, we utilize USPS First Class shipping. This service typically delivers within 2 to 5 business days after your order has been shipped from our warehouse.
Good News! Enjoy Free Shipping within the USA.
We are pleased to offer free shipping on all orders within the United States.
Tracking Your Shipment:
Once your order has been processed and shipped from our warehouse, you will receive a notification containing your tracking information. You can use this tracking number to stay updated on the progress of your delivery.
How to Track Your Order:
Your USPS tracking number will be a series of numbers, sometimes accompanied by letters, and can range from 10 to 22 characters in length.
Common formats include: 20 to 22 digits (e.g., 9400 1000 0000 0000 0000 00) or 13 characters with two letters at the beginning and end (e.g., EC 000 000 000 US). You can use this number to track your package's journey to you.
You can track your shipment through one of the following methods:
- Using the Tracking System: Visit the official USPS tracking website at usps.com or search "track parcel usps" on Google. Once there, enter your tracking number in the designated field to track your package and view the current status and expected delivery date.
- Contacting the Logistics Company: If you prefer, you can directly contact the logistics company with your tracking number to inquire about the status of your shipment and any specific details.
Understanding the Tracking Information:
The tracking system provides real-time updates on your package's journey, including its current location and the estimated delivery date. This allows you to anticipate when your order will arrive.
Potential for Minor Delays:
While we aim for prompt delivery, occasional delays can occur that are outside of our direct control. If you notice a delay of 1 to 2 days beyond the initial estimated delivery timeframe, we kindly ask that you allow an additional 1 to 3 business days for your package to arrive. These minor delays can sometimes be caused by a temporary backlog within the logistics company's network due to high volumes of shipments. We appreciate your patience and understanding in such situations.
If Your Package Has Not Arrived After an Extended Delay:
If your package has not been received after allowing the additional 1 to 3 business days for potential logistics backlogs, we recommend that you contact the logistics company directly. They will have the most up-to-date information regarding your specific shipment, including the exact delivery date and the reason for any significant delay.
Important: Ensure Accurate Contact Information:
Please ensure that the shipping address, email address, and phone number you provided during checkout are accurate and complete. Delays can sometimes occur due to incorrect or incomplete contact information, making it difficult for the logistics company to deliver your package or contact you if needed.
We appreciate your trust and are committed to ensuring you have a positive shopping experience. If you have any questions or concerns regarding your delivery, please do not hesitate to contact our customer support team.