We're thrilled you've chosen us for your wellness needs, and we're delighted to offer worldwide delivery! We understand that international shipping can sometimes seem complex, so we've put together this guide to help you understand the process and what to expect.
Delivery Timeline:
Please note that international deliveries typically take between 9 to 21 business days to arrive at their destination country.
Important Information Regarding Customs Processing:
Once your package arrives in your country, it will go through customs clearance. This process is essential but can sometimes take time. Depending on your local customs procedures, it may take up to 2 weeks for you to receive your package after it has arrived in your country. This timeframe is unfortunately outside of our direct control.
Understanding Customs Regulations:
It's important to be aware that customs regulations and requirements vary significantly from country to country. These regulations govern the import of goods and may involve duties, taxes, and specific documentation.
Your Responsibility for a Smooth Clearance:
To ensure a smooth and timely delivery, we highly recommend contacting your local customs office for guidance. They will be able to provide you with the most accurate and up-to-date information regarding:
- Any necessary documents you may need to provide.
- Applicable import duties and taxes.
- Specific procedures for clearing your package through customs.
Taking this proactive step will help you understand your country's requirements and potentially expedite the release of your package.
We're Here to Help:
While we cannot provide specific customs information for your country, our customer support team is always here to assist you with any questions or concerns you may have regarding the shipping process up until your package reaches its destination country.
Please don’t hesitate to reach out if there’s anything else we can do to assist you. We’re happy to help in any way we can.
Thank you for your understanding and patience as your order makes its way to you!
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